Six degrees of separation
In this age of outsourcing, securing information that gets further and further away from your direct control becomes harder and harder to control. The point was driven home again for me today reading a story about a data breach at Grady Memorial Hospital in Atlanta. Unlike other data breaches where a laptop was lost or somebody was able to hack into the hospitals network, this data breach was caused by simplest, but hardest to stop method, human error. It seems that some medical information was being transcribed and instead of being put in a password protected (like that is secure, but fodder for a blog post another day) the confidential information was put on a publicly available web site.
Of course your favorite web spiders indexed the page and when a doctor did a Google search of his name he was surprised to find this page with confidential notes and information on his patients. He then notified the hospital who investigated this apparent HIPAA violation. What they found, according to the article in the Atlanta Journal-Constitution was this:
Grady outsourced the job of transcribing the notes to a Marietta firm, Metro Transcribing Inc., which outsourced the work to a Nevada contractor, Renee Lella. Lella, in turn, turned the work over to a firm in India, Primetech Infosystems.
So how is Grady Hospital supposed to have any control over Primetech Infosystems? It is this 6 degrees of separation that make outsourcing gone wild a potential security nightmare. As data gets further away, it gets harder to control. So next time you are going to outsource, you need to check who your outsourcer outsources to.
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